Account issues
- Privacy & Personal Information Statement
- What documents do I need to provide for identity verification?
- Why do I need to do the identity verification?
- How long will it take for my identity to be verified?
- Overseas users verification
- ACE supported banks
- I'm Foreigner. Can I register on ACE exchange?
- List of nationalities unsupported in ACE Exchange
- Forgot password / Input wrong password more than 5 times
- How to modify login password?
- Invalid password
- How to set and modify fund password?
- I forgot my Fund password
- Why my bank account verification failed?
- Why did I received NT$1 on my binding bank account?
- How to modify my binding bank account?
- Can I change my binding email?
- How to check my account details?
- How to bind a bank account with ACE exchange?
- How to get "Invitation code" ?
- What if the Invitation code wasn't filled out?