To deposit fiat currency, please refer to the following steps:
- Enter ACE Exchange home page: www.ace.io
- After logging in, click "My balance" located on the top right of webpage.
- Click "Deposit" next to the balance shown in NTD.
- ACE will provide you a remittance account. After transferring, you can check the status at "Asset record"
- Download the ACE App from Google Play or App Store. After downloading app, please login.
- Click on the wallet located on the bottom of the app and click on "Deposit(TWD)".
- ACE will provide you a remittance account. After transferring, you can check the status and progress located in the upper right hand corner.
1. ACE will provide an account for you to transfer with your predesignated account.
2. You may choose any of the following ways to deposit: ATM, Bank Online or Bank APP.
3. The transfer (of money) through counter remittance and ATM deposit is NOT available.
4. After completing a transaction, you may log in to your account to check your balance.
5. There will be no bank transfer fee if you use Far Eastern International Bank.
6. Please use your registered bank account to deposit. If you accidentally use a non-registered bank account to deposit, you will not be able to deposit successfully.
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)