ACE will provide an account for you to transfer with your designated account.
If you need more information for the designated account, please contact us.
Reminder：
1. You may choose any of the following ways to deposit: ATM, Bank Online or Bank APP.
2. The transfer (of money) through counter remittance, ATM deposit and TaiwanPay is NOT available.
3. After completing a transaction, you may log in to your account to check your balance.
4. KGI Bank is exempt from bank transfer fees.
5. Please use your registered bank account to deposit. If you accidentally use a non-registered bank account to deposit, you will not be able to deposit successfully.
6. ACE Exchange has cooperated with KGI Bank on bank trust custody with KYC and AML screening process. There may be delays or failures in your verification/deposit/withdrawal.
【ACE customer service center】
Phone: 886-2-2570-0271
Email: support@ace.io
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)