If you forgot your Fund password, please follow the steps below:
1. Login to ACE
2. Click 【My Profile】
3. Click 【Set Password】
4. Then click 【Forgot Password】
5. Enter your new password
6. Enter your new password again to confirm it
7. Click 【Send Code】
8. Enter the code that you received through your cell phone
9. Click 【Submit】to complete the setting
1. The fund password can't be the same as the login password.
2. To ensure the safety of your fund, fiat currency and crypto currency withdrawal will be disabled for 24 hours after password is reset.
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)