It is a must procedure for Level B verification in order to deposit and withdraw fiat currencies. Ace will test if your bank account details are correct.
If you receive NT$1 it means that the verification will be completed soon. ACE will notify you once completed. Thank you for your patience.
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)