Fund password: For trading, bank account binding, withdrawal and other fund-related operations. Please keep it safe and secure.
To set fund password, please refer to the following steps:
1. Click on "My profile" on the top right of the homepage
2. Click on ""Security setting"" and choose ""Set password""
3. Enter the password
4. Confirm fund password
5. SMS code verification
6. Set successful, please remember the fund password.
To modify fund password, please refer to the following steps:
1. Enter the original password
2. Enter the new password
3. Confirm the new password
4. Complete the Image verification
5. Submit and wait for "Modify Successfully" notification
Fund password setting rules (please follow one out of the two)
1. Fund password that contains 8 to 16 characters including numbers and English alphabet WITHOUT special characters (+ - @ _ = * $).
2. Fund password that contains numbers and English alphabet WITH special characters (+ - @ _ = * $)
1. The fund password can't be the same as the login password.
2. To ensure the safety of your fund, fiat currency and crypto currency withdrawal will be disabled for 24 hours after password is reset."
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)