To deposit fiat currency, please refer to the following steps:
1. Click "My balance" on the top right of the account
2. Click "Deposit" next to the balance shown in NTD
3. ACE will provide you a remittance account
4. After transferring, you can check the status at "Asset record"
1. ACE will provide an account for you to transfer with your predesignated account.
2. You may choose which kind of the following ways to deposit: ATM or Bank APP.
3. If you use Taishin International Bank for deposit there will be no transaction fee charged.
4. After completing a transaction, you may log in to your account to check your balance.
5. But our payment provider will charge 1% up to 13 NT for every deposit.
6. To avoid any possible problems, please use the version IE 10 or above.
7. Please use your predesignated account to deposit. If you accidentally use a non-predesignated account to deposit, you will not be able to deposit successfully. Please contact us.
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)