"To withdraw NTD, please refer to the following steps:
1. Click " My balance" on the top right of the ACE exchange main page.
2. Click " Withdraw" next to the NTD showing balance.
3. Enter withdrawal information, including account name, BSB, Account number, Withdrawal amount.
4. Click ""Next""
5. Please double check if the data is correct, enter your password and verification code. (If you do not have your Google Authenticator bound, please use SMS to verify. If you have bound GA, please use it to verify.)
6. Click " Confirm withdraw" after you finish the verification.
Once completed, you can check the withdrawal status under " Fiat Withdraw"
1. The minimum withdrawal limit is NTD100.
2. Withdrawal process takes 2-3 business days.
3. Withdraw fiat currency to non-predesignated bank account, waiting for bank account verify is required. It can be withdrawn after success.
4. Verification process for bank account takes 3-5 business days.
5. The processing withdrawal is belonged to "Processing asset", it can not be traded again.
6. Sino Pac Bank withdrawals will not be charged a handling fee.
If you need further information, please contact us through the following information:
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)