ACE has acted as one of the Cross-border E-commerce Suppliers with the E-invoice platform provided by the Ministry of Finance, that means any issued E-invoices to you from ACE will be automatically stored in the cloud. The E-invoice platform will notify you directly for claiming rewards.
For those who do not bind E-invoice mobile barcode to Ace, you will be notified if claiming rewards for invoice winning by post.
The accountable cases of ACE to issue the invoice as follows:
1. For daily transactions, the transaction fee is over NT$1 (after rounding off the decimal point) the uniform Invoice will be issued on a daily basis.
2.Any transaction fees calculated by exchanging cryptocurrency will be based on the real time listed price converted to TWD for actual deduction transaction fees.
【ACE customer service center】
●Help Center: https://helpcenter.ace.io/hc/en-us
●Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)