We will process your application within 5-7 business days. First come, first served.
The process may take longer to complete during holidays or application congestions.
Thank you for your patience.
If you need further information, please contact us through the following methods:
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)