ACE is in compliance with Anti-Money Laundering (AML) & and terrorism financing (TF) Act and guidelines, more details can be found in AML/CTF Policy. Verify user accounts is part of our KYC (Know Your Customer) policy. We may ask for additional documentation to confirm your identity.
【ACE customer service center】
Phone: 886-2-2508-0882
Email: support@ace.io
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)