If you need to use fiat to trade, you'll need to complete "Security level B verification"
Please follow the following steps:
1. Login to ACE, and click My Profile on the top right.
2. Click Bind bank account.
3. Enter one of your current account's related info.
4. Click "Confirm".
New user to verify the bank account, please provide the following documents to email@example.com after submitting your application.
1. A mobile phone bill which includes your name and phone number (dated within the last 3 months).
2. Alternative proof of source(s) of funds, such as:
Proof of employment, Proof of income, or Latest 3 Months Bank Statements, etc.
1. You can only verify and activate one bank account at a time.
2. Users should only use the verified bank account to withdraw or deposit.
3. During the verification period, ACE will deposit 1 TWD to that bank account to verify if the account is correct. The verification period will take approximately 3-5 working days.
4. If you have already verified a bank account but want to change it, please contact our customer service.
5. If this is your first time to finish the bank account verification, you can request to change the bank account you bind 1 month after.
【ACE customer service center】
Help Center: https://helpcenter.ace.io/hc/en-us
Business hours: Monday to Friday 10:00-18:00, Lunch Hour 12:30-13:30 (GMT+8)